Shipping Policy

We ship within the US, Canada, Europe, Australia, and New Zealand. Please check your country or region below to see details, as certain products are only available in certain areas. 

 

United States

Free shipping is available on domestic US orders over $100.

All products are available within the US. 

 

Canada

All products are now available in Canada! They do ship from the US, though, so you would be responsible for any taxes/duties charged upon import. For more information on Canadian import taxes, click here. You can get a specific shipping quote in the checkout process before entering your billing information. This does not include duties/taxes.

 

Europe

Paint, stain, color checkers, and proportional dividers are currently available in Europe, shipping from our London warehouse. We're working to get the rest of our products available in Europe next! You can email us for a shipping quote from the US for other items, but note that this will be more expensive. 

 

Australia & New Zealand

All products are now available in both Australia and New Zealand! They do ship from the US, though, so you would be responsible for any taxes/duties charged upon import. For Australia, there are no charges on imports under $1000. New Zealand, however, has a more complicated system that you can read about here. You can get a specific shipping quote in the checkout process before entering your billing information. This does not include duties/taxes.

 

All other countries:

Sometimes we're willing to ship to other countries not on this list, if we know that the service in that country is reliable and the customer is willing to take responsibility for all costs and potential losses. For custom quotes or special situations, email us at support@genevafineart.com.

If you have any questions, email support@genevafineart.com.

*Holiday Shipping: USPS shipping can be sluggish during the holidays! If your order is more time sensitive then using UPS is a much safer bet!